FREE SHIPPING ON ORDERS OVER $150

EXCHANGES AND RETURNS

EXCHANGE POLICY

 If you are not completely satisfied with your purchase, you may request an exchange within 7 business days for purchases in Peru or 14 business days for purchases in other countries on all regular priced items. You can ship the product to:

Ernesto Plasencia 166, piso 2
LIMA – PERU
L27

Please send us an email to customerservice@wearhalfnaked.com requesting an exchange, make sure to attach your order number. We would appreciate your feedback on the reasons for your exchange. We will send a form once your exchange has been processed for you to fill. We want to offer you the best service possible and your feedback will help us achieve that.

Once we receive the product and approve the exchange, the new product will be sent without extra costs to the client.

THERE ARE NO EXCHANGES ON SALE ITEMS.

All our products go through an intensive quality control inspection before shipping in order to make sure we meet our clients expectations. In case you receive a defective product, please contact us immediately and send us a photo of the damaged product. Email us at customerservice@wearhalfnaked.com if you have any questions regarding your return.

Product must be in its original condition to be accepted for exchange. We do not accept products that have been worn, altered or washed. Product needs to have all tags still intact and the liner. The customer will be responsible for the cost of return shipment if the exchange is refused.

RETURN POLICY

If you are not completely satisfied with your purchase, you may return it to DM SWIM SAC within 7 business days for purchases from Peru and 14 business days for purchases from the rest of the world on all regular priced items. You can return the product to this address:

Ernesto Plasencia 166, piso 2
LIMA – PERU
L27

Please send us an email to customerservice@wearhalfnaked.com requesting a refund, make sure to attach your order number. We would appreciate your feedback on the reasons for your return. We will send a form once your return has been processed for you to fill. We want to offer you the best service possible and that will help us achieve that.

Once we receive the product and approve the refund, the new product will be sent without extra costs to the client.

THERE ARE NO RETURNS ON SALE ITEMS.

Please allow 7-14 business days from the date we receive your returned merchandise for your full refund. Email us at customerservice@wearhalfnaked.com if you have any questions regarding your return. Items purchased using the welcome 10% off discount are eligible for return.

Product must be in its original condition to be accepted for return. We do not accept products that have been worn, altered or washed. Product needs to have all tags still intact. The customer will be responsible for the cost of return shipment if the return is refused.

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